Which factors, apart from the quality of individual services, determine whether a company will be a success or a failure? Without any doubt, the readiness and ability to respond to the changes and needs of customers and the markets in a flexible, innovative and rapid manner. One of the ways that Curt Richter SE faces up to this complex challenge is by using the ISO 9001 quality management system.
In less abstract terms, ISO 9001 involves constant quality control checks, as all the processes are not only standardized, but continually assessed and optimised by means of internal and external audits. This achieves benefits: a systematic analysis and continual re-examination of in-house processes prevents key problem areas arising in the first place. The continual improvement process at Curt Richter in line with ISO 9001 is increasingly dynamic because it involves the active and open participation of all the employees.
Curt Richter SE’s certification in line with ISO 9001 is proof of the comprehensive and cutting edge services that the company provides. The quality management system structures and accelerates the continuous improvement process. [...more]